Innovation in the Marketplace

The foodservice industry is an evolving world. Every day new restaurant
concepts open, new items appear on the menu, and new consumers walk
through the door with their own individual wants and expectations.
As the leading beverage supplier for the foodservice industry, our
customers turn to us to provide the products, programs, packaging
and marketing support that are in tune with the ever-changing playing
field of foodservice.
As a result, we've become an organization where innovation is paramount
to our success. Through innovation, we have helped, and will continue
to help, our customers maintain and grow their businesses, especially
in uncertain economic times. Some of these innovations offer consumers
more beverage choices; some tap into growing categories like tea,
coffee and smoothies; and some provide custom beverages and food/beverage
pairings.
Let's look at some recent examples:
- Our new Bevariety beverage dispenser allows consumers to choose
from 12 brands and multiple flavor shot options, totaling more than
50 different drink combinations, in the same footprint as the existing
legacy dispenser.
- Gold Peak variety tea dispenser is a self-service urn that offers
four different tea flavors, offering choice and variety in the growing
tea category.
- Juan Valdez caféREALE system enables foodservice operators
to serve hot, fresh cups of Colombian coffee on demand (no brewing
required).
- Our Minute Maid two- and four-valve juice dispenser delivers healthy
beverage choices throughout the day, such as orange juice at breakfast
and lemonade in the afternoon.
- The Coca-Cola Brands with Meals website provides customers with
suggested food and beverage pairings, and a tool to develop specialty
beverages with chefs from the Culinary Institute of America.
In addition, we continue to develop beverages, programs
and promotions to meet specific customer needs, such as the successful
custom milkshake, crew training and marketing materials we recently created
for one of our customers.
But innovation, like any change, comes with some inherent risk. As
an organization, we've been able to learn from innovations that worked
as well as those that didn't. Fortunately, many of our innovations
have met with business success. But on the occasions they haven't,
we've used that knowledge to do things a better way. We've learned
from past experiences to introduce an innovation only when it's ready.
Those experiences, and the lessons learned, have helped guide the
launch of Bevariety and other innovations still in development.
If you think about it, a fountain innovation is what started this
great Company. A simple combination of syrup mixed with sparkling
water created what is now the No. 1 beverage company in the world.
We know firsthand that innovation is critical to our -- and our customers'--
continued growth and success.
That's why innovation will keep our Company moving toward undisputed
beverage leadership and our customers ahead of the competition. There
are so many new things to offer our consumers and customers and revolutionary
innovations still to come.
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